Downtube Protector

Features

• Reduces frame damage 
• Super lightweight at just 29 grams
• Designed to adapt to most downtube shapes
• Weather-resistant and robust
• Built to withstand the toughest of terrains and riding conditions.
• Hides and covers old marks and chips

Specifications

• Dimensions: 375 mm (L) X 36 mm (W) X 3 mm (H)
• Weight: 29g

Inclusions

• 1 Downtube Protector

Installation

Average installation time 5 minutes

Installation instructions

Step 1: Ensure that the Downtube is clean and has no dirt, oil, water or grease before installation.
Step 2: Measure and cut necessary holes in case internal cable routing holes are in the way.
Step 3: Peel off the red transfer paper carefully as the gum can be soft before installation.
Step 4: Apply pressure after installation even from the sides.
Step 5: Carefully fasten the zip ties on the downtube and remove it for after a week

Click here to view the installation video

Things to keep in mind before installation
Be careful while removing the transfer paper during installation, the gum is soft as it is meant to adapt to your bike frame.

Care

• Don't use harsh chemicals or detergents to wash.
• Make sure the Downtube is clear of all dirt, oil and grease before installation.
• Make minimal contact with the gum as frequent contact with the gum before installation can weaken the gum.

Shipping

Order is usually dispatched in 1-2 days of placing the order, Delivery can take between 3-7 days depending on the delivery location. You can easily track the order by viewing the link that is shared with you after placing the order.

Warranty

The warranty period for this product is 6 Months from the date of delivery. If your product is still under warranty, we will replace or repair your product depending on its condition, write to us at support@thenacstore.com or WhatsApp us at +91 99875 97589 to register a claim by sending us a video of the damaged or defective product along with the proof of purchase. After reviewing the images and videos we will get back to you as soon as possible with a resolution. To learn more you can view our warranty policy.

Returns

We have a 15-day return policy, which means you have 15 days after the date of delivery of your order to request for a return. To be eligible for a return, your item must be in the same condition as you received it, it should be unused with no damage, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@thenacstore.com or +91 99875 97589. If your return is approved after viewing the images and videos sent by you, we will arrange for a return, as well send instructions on how to pack your product and when the pick up will take place. Items sent back to us without first requesting a return will not be accepted. After receiving the product at our warehouse we will inspect the product. On approval of inspection we will begin the refund process. 

• Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
• Exceptions / non-returnable items: Certain types of items cannot be returned, like, custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 
• Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund  .

Have any queries? You can always contact us by writing to us at support@thenacstore.com or WhatsApp us at +91 99875 97589

To learn more you can view our return policy